Performance of the business

Performance of the business

Petroleum Industry in South Africa 2018: State of the Industry, Influencing Factors & Competition

The focus of this detailed report is the manufacture of petroleum products from crude oil and natural gas, as well as the wholesale and retail trade of the products in South Africa. According to the South African Petroleum Industry Association (SAPIA), the fuel sector contributes about 6% to the country’s GDP while supplying some 18% of South Africa’s primary energy needs through annual sales of 27 billion litres of liquid fuels. In 2016 the nine members of the South African Petroleum Industry Association (SAPIA), who are the main manufacturers of petroleum products, had total assets of R125.1bn and made an operating profit of R19bn.

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2018-10-14T12:58:47+00:00 Oct 14th, 2018|Performance of the business|

Total South Africa seeks to grow lubricants, retail fuel businesses

Total South Africa is looking to grow both its lubricants and retail fuel business as well as restart the offshore oil exploration that it put on hold in 2014, CEO Pierre-Yves Sachetsaid after a visit to its bulk fuel and lubricant plants in Durban.

He said that a R70-million investment in its lubricant plant at Island View within the Durban port precinct over the past year was intended to improve both quality and efficiencies ahead of expected growth in this key aspect of its businesslocally.

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2018-10-14T12:56:37+00:00 Oct 14th, 2018|Performance of the business|


The increasingly time-starved nature of consumers’ lives is driving the evolution of South Africa’s R35-Billion convenience retail sector, which currently commands 10% of total market retail spend.

These findings stem from Nielsen’s broader 2016 – 2017 South Africa Shopper Trends report, which found that the popularity of this store format is due to ease of use and convenience, which makes it the channel of choice for weekly on-the-go consumption purchases, late night shops and everyday emergency purchases.

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2018-10-14T12:53:55+00:00 Oct 14th, 2018|Performance of the business|

The Top 10 Innovation Challenges for 2020

The global innovation community, at least that chunk represented by professional innovation managers, begins its annual get together today in Hamburg, Germany. One of the first presentations that passed my desk (courtesy of Chris Skinner in my LinkedIn network) was Tim Jones‘  Top 10 Innovation Challenges for 2020. Tim runs Future Agenda (as I write the link to Tim’s site seems to have been hijacked – so here is his company link). So what are the top 10 innovation challenges? Naturally I disagree with Tim’s choices so let’s open a debate about a few of them.

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5 Ways AI Can Improve Your Company

IMse - AIThe technology world is changing at a very fast pace and new trends keep on emerging every day. The latest product that has received a warm reception and excited many business managers is Artificial Intelligence. Everybody is fascinating about AI because it promises to be an effective way of performing routine tasks and can be applied to the various sectors of the economy.

It comes as no surprise that many industries are adopting AI and integrating it into their daily operations. Let us look at how the use of AI can improve your business.

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2018-08-03T06:34:26+00:00 Aug 3rd, 2018|Performance of the business|

Top10 trends in global consumer market in 2018


Johannesburg – Shifting trends and millennials’ aversion to ownership will continue to disrupt businesses this year, according to market research company Euromonitor International which revealed the top 10 global consumer trends for 2018 on Monday.
This year’s stronger global economy is expected to boost consumer expenditure, at its strongest since 2011. But shifting consumer attitudes will continue to cause disruption for businesses.

Mobile technology and internet accessibility, Euromonitor believes, will in particular play a key role in shaping consumer preferences in 2018.

According to the company’s report ‘Top 10 Global Consumer Trends for 2018’, people’s growing curiosity about their genetic make-up and a rising interest in personalised health and beauty are fuelling a global market expected to soar by 2022.

Augmented reality (AR) is also touted as a trend to watch, with its vast potential in the mainstream consumer space bringing the benefits of in-store […]

2018-05-05T10:48:26+00:00 May 5th, 2018|Performance of the business, Recources, Syllabus Topics|

SAA suspends executives after qualified audit report last week

Another Tony Timm contribution! Thanks from all of us!


State-owned carrier South African Airways (SAA) has confirmed the suspension of the CEO of SAA Technical, Musa Zwane, and SAA chief financial officer Phumeza Nhantsi.

The decision to suspend the two executives is based on certain allegations made against them following the conclusion of one of the forensic investigations at SAA, airline spokesperson Tlali Tlali said on Tuesday. SAA’s board has resolved to institute disciplinary proceedings against two executives, he said.

SAA has appointed Nona Sonjani as acting chief financial officer and Wellington Nyuswa as acting CEO of SAA Technical. Their appointment is intended to ensure business continuity following the suspension of the group’s two executives on Monday, Tlali said.

Tlali said the suspended executives were still in the employ of the airline and were presumed innocent. He would not provide details of the charges against the executives.

The suspensions follow a qualified audit report by […]

Media24 agrees to pay R14m in price-fixing settlement

2018-03-16 – Carin Smith

The Cape Town Central City Improvement District noted Media24’s revamped building, adding value to the CBD property value.

Cape Town – Media24 has agreed to pay an administrative penalty of R13.83m as settlement in a price-fixing case brought against it and 27 other media companies by the Competition Commission. The settlement follows similar penalty agreements between the commission and Caxton and CTP Publishers and Printers (R5.8m), Independent Media (R2.22m) and DStv Media Sales (R22.26m).

“This is one of the legacy media practices that survived the introduction of the Competition Act in South Africa. It is a problem because it consolidates operations of a few media houses that gang up against mainly small advertising agencies,” Competition commissioner Tembinkosi Bonakele commented earlier.

As part of the settlement, Media24 has also agreed to contribute R4.98m to the Economic Development Fund over a three-year period and provide 25% bonus advertising space for every rand […]

Total Quality Management’s Impact on Different Business Processes

By: Adam Colgate

Total Quality Management (TQM) is a competitive approach to long-term success that’s derived from a dedication to customer satisfaction. Within this system, every employee in a company endeavors to enhance the products, services and internal culture to produce a streamlined set of business processes that deliver an improved customer experience.

Also commonly known as Quality Management in the United States, a TQM effort is unique in that it requires a high level of commitment to an established philosophy, with every member of the organization not only familiar with the end goal but committed to it – a dedication many attribute to the self-motivation of employees through reward-based incentives.

For the overall process to be effective, there are 10 key practices management can use to promote the culture of Total Quality Management and, in doing so, positively impact nearly every process within an organization. These include:
• Foster a continuous drive toward improving […]

2017-12-18T17:31:07+00:00 Dec 18th, 2017|Performance of the business, Recources, Syllabus Topics|

Should a Small Business Practice Total Quality Management?

By: Adam Colgate

Total Quality Management is the dedicated effort to providing a continuously-increasing level of quality in an effort to retain the attention (and repeat business) of your customers. Widely practiced throughout the world, large corporations are continuously examining their products and services through the practice of TQM to optimize their competitiveness, paying particular attention to their core customer base. So why can’t small businesses do the same?
The short answer is: they can. But if you’re a small business owner and you want to apply the analytic practice of TQM to your company, there are a few pitfalls to be aware of, each of which could lead to excessive costs to your bottom line.

Benefits of Total Quality Management
When stacking the pros and cons, the potential for boosting your company’s success makes the implementation of a TQM business philosophy extremely attractive.

Read more @ …

2017-12-18T17:25:26+00:00 Dec 18th, 2017|Performance of the business, Recources, Syllabus Topics|