Estie Meyer

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So far Estie has created 397 blog entries.

Impact of Globalization on Small Businesses

By: Leo Sun

The following is a classic story, often used by socialists to highlight the “evils of a capitalist society” – the small town grocer gets mercilessly taken out by the new Wal-Mart in town. The small town grocer may have an established customer base and friendly relations with the community, but it simply can’t match the low prices offered by Wal-Mart. Being a large national company, Wal-Mart has the sprawling global resources and is willing to sacrifice margins to take out local competitors. In the end, customer loyalty means nothing and the grocer goes bankrupt, decades of hard work decimated overnight. This is a well-known anecdote referring to the impact of globalization on small businesses. Once you start up a new business, you plunge into an ocean populated by a few smaller fish, which compete with you for food, and lots of bigger ones, eager to eat you alive. […]

2017-12-18T17:00:00+02:00December 18th, 2017|Other, Recources, Syllabus Topics|

Emotional Intelligence and its Impact on Leadership

By: Ryan May

Defined as the skills or ability necessary to identify, assess and control the emotions of oneself, other people or entire groups, emotional intelligence is a concept that has become widely popular in management texts and related literature for its ability to enhance and capitalize on the human potential of an organization.

Seeking to support a leader’s cognitive, emotional and physical resources, the use of emotional intelligence is a modern tool of effective management, enabling the individual to manage a wide range of employees that are often performing in a unique set of roles. In addition, emotional and personal competencies are two primary factors that are shown to be directly linked to performance within a work environment, making their identification and analysis essential for effective management as well as the increased development of the organization’s human capital.

It Pays to be ‘Likeable’
In part, emotional intelligence is a response to the problems […]

2017-12-18T16:55:55+02:00December 18th, 2017|General management and CSR, Recources, Syllabus Topics|

Creativity and Innovation in the Workplace

By: Ryan May
There was a time when the concept of creativity was only associated with writers, painters, musicians and similar people in artistic professions. But with the ever-increasing necessity of cultivating a unique brand personality, the need for creative thinking has transitioned from the arts into everyday business. In addition, the act of producing a product that distinguishes itself from competitors in a marketplace where differences are often hard to come by demands a high degree of creativity both in innovation and marketing.

As a result, it’s now become commonplace for companies – both large and small – to adopt policies that foster creativity and thereby promote innovation.

But what is meant by creativity? And how can it be harnessed effectively?

Defining the Creative Environment
Creativity is the mental and social process used to generate ideas, concepts and associations that lead to the exploitation of new ideas. Or to put it simply: innovation.

Read […]

2017-12-18T16:54:17+02:00December 18th, 2017|Other, Recources, Syllabus Topics|

Basics of the Situational Leadership Model

By: Ryan May
Created by professor and author Dr. Paul Hersey and author Ken Blanchard, the Situational Leadership Model is a theory of business leadership that promotes the benefits of combining a range of managerial styles to cater to different people within the same organization. This is opposed to the more traditional view of the executive manager who may employ the same leadership tactics across an entire organization, more than likely passing directives down through subordinates and other intermediaries.

But by employing the strategies put forth in the Situational Leadership Model, a manager would potentially have the capabilities to deal with a wide range of people and thereby create a more employee-centric and innovative organization through the level of direct contact he or she has with members at all levels. Further, the leader would be free to place more or less emphasis on a particular task as well as more or less […]

2017-12-18T16:52:40+02:00December 18th, 2017|General management and CSR, Recources, Syllabus Topics|

Advertising vs. Marketing

By: Jeffrey Glen
Advertising and marketing are concepts that many people consider to describe the same thing, selling a product or service to the marketplace. However, they are distinct concepts and understanding the difference is important to ensure you give due attention to each. This article will help explain the two concepts so you can clearly approach both advertising and marketing for your business.

Marketing
Marketing refers to the strategies and preparation you do to get your product or service ready to sell and identifying the target customers for your product. Marketing is a long term forward looking process whereby you determine how you’re going to package and brand your product and design it to appeal to the target market you seek to capitalize on.

Read more @ … http://www.businessdictionary.com/article/1094/advertising-vs-marketing-d1412/

2017-12-18T16:50:30+02:00December 18th, 2017|Marketing, Recources, Syllabus Topics|

10 Benefits of Social Media for Business

There was a time when social media was considered by some as a passing fad. Something that “the kids” were using that businesses could never really benefit from. Over time, the skeptics were proved wrong. There are over 3 billion internet users—and over 2 billion of them have active social media accounts. Popular social platforms have become marketing giants, offering businesses valuable data about their customers and a (mostly) free way to reach them. The jury has spoken: social media for business is no longer optional.

If you’re wondering how social media can benefit your business, look no further. We’ve outlined key points below.

1. Gain valuable customer insights
Social media generates a huge amount of data about your customers in real time. Every day there are over 500 million Tweets, 4.5 billion Likes on Facebook, and 95 million photos and videos uploaded to Instagram. Behind these staggering numbers is a wealth of […]

2017-12-14T09:59:28+02:00December 14th, 2017|Other, Recources, Syllabus Topics|

Risk Management in the Food Industry: Who’s Really in Charge?

March 8th, 2017
All along the food chain — from producers and processors to retailers and consumers — safety risks exist. Food is susceptible to contamination at many points in its journey. For food processing plants, this means it is necessary to establish and maintain strict, proactive practices for safe food production and handling. But, ultimately, who’s in charge of this effort? Where does responsibility for food safety risk management reside?

It’s critical to understand who’s really accountable in terms of managing your plant’s food safety risk. Is it one person or many? Is it a single department or the entire company? In this article, you’ll uncover the answers to these questions and identify opportunities to strengthen risk management within your organization and at your facility.

Identifying the Responsible Parties
The Centers for Disease Control and Prevention (CDC) estimates that roughly 48 million people suffer from a foodborne illness annually, including 128,000 who […]

2017-12-14T09:56:23+02:00December 14th, 2017|2017 Case Study, Other, Recources, Syllabus Topics|

5 Key Customer Service Mistakes You Need to Avoid

Customer service is the backbone of a successful business. It could be the difference between good reviews and repeat customers, and word getting around about negative customer experiences and people avoiding your business altogether.

Given that customer service is so important, it is valuable to know some of the most common customer service mistakes. Customer service experts lent their expertise to Business News Daily and shared how to avoid them.

The mistakes
1. Over-automation
Just because it can be automated does not meant it should be, and it also does not mean the automation will automatically translate into cost savings.

Don’t automate just because you can. Avoid erasing all personalization and direct contact with the customer. When possible, provide a variety of different communication modes, as some customers prefer online chat while others want to talk to a person over the phone.

Read more @ … https://www.businessnewsdaily.com/9802-customer-service-mistakes.html

2017-12-14T09:49:13+02:00December 14th, 2017|Marketing, Recources, Syllabus Topics|

6 Ways to Improve Your Company Culture

12 December 2017

Products, marketing and sales are vital to every company, but your most valuable asset is your people. If your employees aren’t happy, your organization probably won’t be successful.
Creating a workplace culture that will help you attract and retain the top employees should be a priority, no matter what your business does.

“Culture unleashes the power and energy of every individual in the organization,” said Manish Goel, a board member of Aerospike Inc. “No matter how much work is put into developing strategies, all have to work in an environment where they feel they can succeed and are supported. A great culture … has to be fostered.”

Kerry Alison Wekelo, managing director of human resources and operations for Actualize Consulting, said it’s important for leaders to create a corporate culture where teams feel valued and believe in the organization’s vision.

“When an employer considers the wants and needs of their employees, and […]

2017-12-14T09:45:49+02:00December 14th, 2017|Performance of the business, Recources, Syllabus Topics|

The World’s Biggest Starbucks Has Augmented Reality

December 8, 2017

Starbucks has made its latest and biggest outlet even bigger, with augmented reality.
The coffee giant will on Wednesday open its new 30,000 sq ft premises in Shanghai, its biggest outlet in the world to date.
The outlet is also a Starbucks Reserve Roastery, its premium-brand segment dedicated to specialty beans and brewing methods.
So to take new visitors through the more complex processes, it’s released an AR app that will deliver a tour of store’s equipment.
For example, pointing your phone at the copper cask will show you exactly what happens after your beans get transported there, complete with a video of what happens inside the cask.

Read more @ … http://mashable.com/2017/12/05/starbucks-shanghai-outlet/#EMO7YHUg5aq3

2017-12-14T09:35:59+02:00December 14th, 2017|2017 Case Study, Other, Recources, Syllabus Topics|
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